Business Support FAQ

No. All our hosting and managed IT service agreements are month-to-month. You can cancel or change your plan at any time, giving you maximum flexibility as your business scales.

We offer Microsoft 365 tenant administration (user setups, email policies, OneDrive storage), custom domain email setups, fast and secure website creation & hosting, and printer/workstation setup configurations.

We set up high-speed secure cloud hosting on reliable servers, configure your custom domain DNS records, install SSL (HTTPS) certificates, and handle ongoing maintenance, software updates, and basic content edits.

All custom setups (such as configuring a brand new Microsoft 365 tenant, migrations, or custom website builds) are quoted upfront based on form submissions. We detail the exact scope of work so you pay a flat, transparent rate.

Yes. We provide on-site device configurations, upgrades, printer setups, and hardware diagnostics across the Perth metropolitan area. For remote issues (like M365 and email troubleshooting), we provide quick remote support.

If you check domain availability on our site and want to register it, we secure it for you under your business's legal entity and ABN. You retain 100% legal ownership of the domain. We handle the technical DNS configuration, SPF/DKIM records, and nameserver mapping.

No. We believe in transparency. Microsoft 365 license fees are billed directly to your credit card by Microsoft at cost (standard retail registry pricing). We only charge for the setup, data migration, security policy configuration, and ongoing admin support.